Privacy Policy for Sunlitbd.com

Last Updated: January 2026

Sunlitbd.com (“we,” “our,” “us”) provides home services, interior design, renovation, HVAC support, electrical work, plumbing, and related professional solutions across Bangladesh. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing Sunlitbd.com, you agree to the practices described in this Privacy Policy.

H2: 1. Information We Collect

We collect information to deliver and improve our home services, respond to customer inquiries, and enhance your experience.

H3: A. Personal Information You Provide

You may provide personal details when you:

  • Submit service request forms

  • Request quotations

  • Contact us via phone, email, WhatsApp, or chat

  • Book appointments

  • Subscribe to newsletters

We may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Home/Project Address

  • Project Details (interior design, renovation requirements, etc.)

  • Payment information (processed securely by third-party gateways)

H3: B. Automatically Collected Information

When you visit our website, we automatically collect:

  • IP Address

  • Device Type & Browser Type

  • Pages visited, time spent, and engagement data

  • Cookies and tracking technologies

  • Geographic location (approximate)

  • Referring URLs

H3: C. Information From Third-Party Sources

We may receive information from:

  • Google Analytics

  • Facebook/Meta Pixel

  • Advertising partners

  • Payment processors

  • Verification tools (e.g., OTP providers)

H2: 2. How We Use Your Information

We use your information to provide, improve, and secure our services. This includes:

H3: A. Service-Related Uses

  • Processing service requests

  • Sending quotations and project updates

  • Delivering interior and home services

  • Managing appointments and follow-ups

  • Providing customer support

H3: B. Marketing & Communication

  • Sending promotional offers (only with consent)

  • Running targeted ads via Google, Facebook, etc.

  • Newsletter and service updates

H3: C. Website Improvement

  • Analyzing website performance

  • Detecting technical issues

  • Enhancing user experience

H3: D. Legal Compliance

  • Preventing fraud

  • Ensuring platform security

  • Following local laws of Bangladesh

H2: 3. Cookies & Tracking Technologies

Sunlitbd.com uses:

  • Essential Cookies – help with website functionality

  • Analytics Cookies – Google Analytics, GA4

  • Marketing Cookies – Facebook Pixel, Google Ads Remarketing

You can manage cookies from your browser at any time.

H2: 4. How We Share Your Information

We do not sell your personal information.

We may share data only with trusted partners for operational purposes:

H3: A. Service Providers

  • Interior designers

  • Technicians, contractors

  • Delivery partners

  • Customer support teams

H3: B. Third-Party Tools

  • Google Analytics

  • Email/SMS providers

  • Ad networks

H3: C. Legal Obligations

We may disclose information:

  • To comply with law

  • To respond to lawful requests

  • To protect our rights and safety

H2: 5. Data Security

We use industry-standard security measures such as:

  • SSL Encryption

  • Secure data storage

  • Firewall protection

  • Controlled access to information

Although we strive to protect your data, no online transmission is 100% secure.

H2: 6. Data Retention

We retain personal data only as long as necessary to:

  • Deliver services

  • Maintain business records

  • Comply with legal requirements

You may request data deletion at any time (see Your Rights below).

H2: 7. Your Rights & Choices

Based on applicable privacy laws and best practices, you may:

H3: A. Request to:

  • Access your personal information

  • Update or correct your information

  • Delete your data from our system

  • Opt out of marketing communications

  • Restrict certain data uses

H3: B. Opt-Out Options

You may opt out of:

  • Marketing emails

  • WhatsApp promotions

  • Browser tracking

  • Cookie-based advertising

To exercise any rights, email us at:
[email protected] 

H2: 8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for:

  • Their content

  • Their privacy practices

We recommend reviewing their policies separately.

H2: 9. Children’s Privacy

Sunlitbd.com does not knowingly collect data from children under 13.
If you believe a child provided us data, contact us to remove it.

H2: 10. International Visitors

Our servers and operations are based in Bangladesh.
If you access our site from outside Bangladesh, you agree to the transfer of your data to Bangladesh.

H2: 11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.

H2: 12. Contact Us

If you have any questions or requests regarding this Privacy Policy or our data practices, contact:

Sunlit BD
CEO: Md. Mobarak Khan
Email: [email protected]
Website: https://sunlitbd.com